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CRM

Automation

Marketing

Zoho CRM

5.0

Zoho CRM

Zoho CRM is a cloud-based software that helps businesses manage customer relationships and streamline sales processes efficiently.

Chennai, India

Zoho Corporation

1996

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Overview

Zoho CRM is a comprehensive customer relationship management platform designed to help businesses manage sales, marketing, and customer support efficiently. It offers features like lead and contact management, sales automation, analytics, and customizable workflows. With its intuitive interface and seamless integrations with other Zoho apps and third-party tools, Zoho CRM enables organizations to enhance customer engagement, streamline processes, and boost revenue growth across various industries.

Pros

User-friendly interface that makes it easy to navigate and utilize features.

Highly customizable to fit the specific needs of various businesses.

Comprehensive automation features to streamline tasks and workflows.

Robust analytics and reporting tools for better decision-making.

Affordable pricing plans that cater to businesses of all sizes.

Cons

Limited integration options with some third-party applications.

Learning curve for advanced features can be steep for new users.

Occasional performance issues reported during peak usage times.

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Key Features

💼 Lead and Contact Management

Manage leads, contacts, accounts, and deals efficiently in one place.

🤝 Sales Pipeline Management

Visualize and track sales processes through customizable pipelines.

📈 Sales Analytics and Reports

Gain insights with detailed analytics, reports, and dashboards.

🤖 AI Predictions with Zia

Leverage AI-powered predictions and suggestions for smarter sales.

🌐 Omnichannel Communication

Engage clients via email, phone, social media, and live chat integrated seamlessly.

🚀 Automation and Workflow Rules

Automate routine tasks and set workflow rules to improve productivity.

🔗 Integration with Other Apps

Connect with popular applications like Google Workspace, Mailchimp, and more.

🔒 Advanced Security and Permissions

Ensure data security with role-based access, audits, and encryption.

📱 Mobile CRM Access

Access CRM features on-the-go with mobile apps for Android and iOS.

Plan & Price

Free Plan

Free

Lead Management

Contact & Account Management

Sales Automation

Standard Plan

$14/user/month

Everything in Free

Workflow Automation

Email Integration

Professional Plan

$23/user/month

Everything in Standard

Advanced Analytics

Multiple Pipelines

Alternatives

Platform	Description	Pricing
Salesforce Sales Cloud	A leading CRM platform offering extensive customization, integration, and automation features for sales and customer management.	Starts at $25/user/month
HubSpot CRM	A popular inbound marketing and sales platform with a focus on user-friendly CRM tools to enhance customer engagement.	Free plan available; paid plans start at $45/month
Microsoft Dynamics 365	Microsoft's enterprise-grade CRM solution integrated seamlessly with the Microsoft Office ecosystem, designed for large organizations.	Starts at $65/user/month
Pipedrive	A visual sales pipeline tool emphasizing ease of use and simplicity for small to medium-sized sales teams.	Starts at $15/user/month
SugarCRM	An open-source CRM platform providing flexible customization options and robust features for diverse business needs.	Open source; pricing varies based on deployment and support