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CRM

Sales Automation

Help Desk & Support

Vtiger CRM

4.2

Vtiger CRM

Vtiger CRM is an all-in-one customer relationship management solution for sales, marketing, and support teams.

Pleasanton, California, USA

Vtiger

2004

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Overview

Vtiger CRM is a cloud-based customer relationship management platform designed to help businesses streamline sales, marketing, and support processes. It offers a unified solution featuring contact management, sales automation, help desk, email marketing, and analytics. Vtiger’s intuitive interface and customizable modules enable teams to improve customer engagement, boost productivity, and drive revenue growth. Ideal for small to mid-sized businesses, it integrates seamlessly with various third-party applications for enhanced functionality.

Pros

User-friendly interface with easy navigation

Customizable features to fit various business needs

Comprehensive support options including community forums

Affordable pricing compared to competitors

Integration capabilities with multiple third-party applications

Cons

Limited advanced analytics features

Occasional bugs and system glitches reported by users

Steeper learning curve for advanced customization

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Key Features

📞Integrated Phone and Email Management

Enables direct communication through phone and email within the CRM platform.

🤝 Sales Automation and Pipeline Management

Automates sales processes to track deals, manage forecasts, and streamline pipelines.

📊 Customizable Dashboard and Reports

Provides customizable dashboards and detailed reports for data-driven decisions.

🧩 Seamless App Integrations

Allows integration with popular apps like email, social media, and third-party tools.

🔒 Robust Security and User Permissions

Ensures data security with role-based permissions and secure access controls.

⚙️ Workflow Automation

Automates repetitive tasks and workflows to improve efficiency.

Plan & Price

Free

$0/month

Lead & Contact Management

Email & Campaign Management

Basic Support

Paid - Standard

$30/user/month

All Free features

Sales Automation

Email Integration

Paid - Professional

$45/user/month

All Standard features

Advanced Analytics

Advanced Support

Alternatives

Platform	Description	Pricing
HubSpot CRM	HubSpot CRM offers a free, easy-to-use platform with marketing, sales, and service tools.	Free plan available; paid plans start at $45/user/month
Zoho CRM	Zoho CRM is a comprehensive CRM solution with automation, analytics, and multichannel support.	Free plan available; paid plans start at $12/user/month
Freshsales	Freshsales by Freshworks provides an intuitive interface with AI-based insights and automation.	Starting at $15/user/month
PipeDrive	PipeDrive focuses on sales pipeline management with visual sales process and automation.	Paid plans start at $12.50/user/month
SugarCRM	SugarCRM offers flexible deployment options and extensive customization for sales automation.	Starting at $40/user/month