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Client Management

Appointment Scheduling

Small Business CRM

vCita

4.9

vCita

vCita is a business management software that helps small businesses streamline client interactions and scheduling.

Palo Alto, California, USA

vCita

2011

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Overview

vCita is a versatile client management and engagement platform designed to help small businesses streamline scheduling, invoicing, payments, and CRM in one place. It offers tools for appointment booking, automated reminders, online payments, and client communication, enhancing efficiency and customer experience. With easy integration into websites and social media, vCita empowers businesses to manage operations smoothly and grow client relationships effortlessly.

Pros

User-friendly interface that simplifies appointment scheduling

Comprehensive suite of features including invoicing, payments, and CRM

Mobile app available for on-the-go management of client interactions

Customizable templates for emails and reminders enhance client communication

Robust integration options with other tools and platforms

Cons

Pricing can be higher compared to some competitors

Limited customization options for certain features

Customer support response times may vary

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Key Features

💰Online Scheduling & Appointment Booking

Allow clients to easily book and manage appointments online, reducing manual effort.

🔄CRM Integration & Client Management

Integrate with CRM systems to streamline client data management and communication.

📅 Automated Reminders & Notifications

Send automatic reminders to clients and staff to reduce no-shows and improve engagement.

💬 Live Chat & Messaging

Enable real-time chat and messaging to enhance client communication and support.

📝 Customizable Booking Forms

Create and customize booking forms to gather specific client information upfront.

💼 Payment Processing & Invoicing

Provide secure payment options and invoice management for seamless billing.

Plan & Price

Lite

$15/month

Basic booking & scheduling

Client management

Email support

Premium

$30/month

All Lite features

Advanced scheduling

Phone & email support

Ultimate

$50/month

All Premium features

Custom branding

Dedicated account manager

Alternatives

Platform	Description	Pricing
Calendly	Online appointment scheduling software with customizable booking pages and integrations.	Free plan with basic features; paid plans starting at $8/month
Doodle	Scheduling platform that allows quick creation of polls and appointment slots for teams and individuals.	Free basic plan; premium features from $8 per month
SimplyBook.me	Cloud-based booking system offering appointment management, customer notifications, and integrations.	Free plan available; advanced plans from $9.95/month
Acuity Scheduling	Flexible online appointment scheduling with real-time availability management.	Free plan; paid plans from $15/month
Bookafy	Booking software focused on small to medium-sized businesses with automation features.	Starting from $7/month for basic plans