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Userback is a feedback and user testing platform that enhances team collaboration and product development through visual feedback.
Sydney, Australia
Userback
2016
Userback is a powerful visual feedback and bug tracking tool designed to streamline communication between teams and clients. By allowing users to capture screenshots, annotate directly on them, and submit detailed feedback, it eliminates confusion and speeds up project iterations. With seamless integrations like Jira, Slack, and Trello, Userback transforms scattered feedback into organized, actionable insights, enhancing productivity and ensuring clearer collaboration throughout the development lifecycle.
Userback is ideal for collecting visual feedback, bug reports, and feature suggestions directly from website visitors and users.
Up to 1,000 feedbacks/month
Basic integrations
Email support
Up to 10,000 feedbacks/month
Advanced integrations
Priority email support
Unlimited feedbacks
Custom integrations
Dedicated account manager
Platform | Description | Pricing | Website |
---|---|---|---|
Hotjar | Hotjar offers heatmaps, session recordings, and feedback polls to understand user behavior. | Hotjar offers a free plan with basic features; paid plans start at $39/month. | |
FullStory | FullStory provides real-time session replay, analytics, and conversion funnels to analyze user interactions. | FullStory pricing is custom; contact sales for enterprise plans. | |
Crazy Egg | Crazy Egg specializes in heatmaps, scroll maps, and A/B testing to optimize web pages. | Crazy Egg plans start at $24/month. | |
Lucky Orange | Lucky Orange delivers live chat, heatmaps, session recordings, and polls for website insights. | Lucky Orange offers plans starting at $10/month. | |
Smartlook | Smartlook offers session recordings, heatmaps, and event tracking to improve user experience. | Smartlook's pricing begins at $39/month. |
Userback simplifies feedback collection and enhances team collaboration effectively.
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Seamless integrations and real user insights make Userback indispensable for us.
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Efficient feedback management, but more branding options would improve customization.
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Userback is a friendly, intuitive tool that makes collecting feedback easy with visual annotations and simple integration. It’s perfect for teams wanting quick, organized input. While it shines in usability, exploring its full potential might need some initial learning.
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