Engage visitors in real-time with live chat support—think of it as having a friendly helper ready to answer questions instantly, whether someone’s browsing your site or considering a purchase.

Communicate across multiple platforms like email, Facebook Messenger, and WhatsApp from a single dashboard, ensuring you stay connected with your customers wherever they are.

Use automated chatbots to handle common questions or guide users through your site, freeing up your team’s time and making support available 24/7—like having a virtual assistant on call.

Integrate a comprehensive knowledge base that empowers visitors to find answers on their own, reducing support tickets and providing instant help much like a self-serve library.

Customize your chat widgets to match your website’s branding and style, creating a seamless look that feels like a natural part of your site and enhances user trust.

Coordinate team efforts with built-in collaboration tools, assign conversations, and share notes so everyone’s on the same page—imagine a support team working together smoothly behind the scenes.

Track visitor behavior and gather insights with analytics tools, helping you understand customer needs better and tailor your support—like having a backstage pass to see what your visitors are up to.

Support multiple languages so you can connect with a global audience, making your support accessible and friendly to visitors from different countries and backgrounds.

Built to look great on any device, Support Board’s mobile-friendly interface ensures your support remains accessible and effective, whether your team is in the office or on the go.