Join the AppDeel Community

Thousands trust AppDeel to make better software decisions. Explore
our tools, comparisons, and reviews today.

Disclaimer

DMCA Policy

CRM

Sales Automation

Marketing Automation

Salesforce CRM

4.8

Salesforce CRM

Salesforce CRM is a cloud-based platform enabling businesses to manage customer relationships and automate sales processes efficiently.

San Francisco, California, USA

Salesforce

1999

Visit Website

Overview

Salesforce CRM is a leading cloud-based customer relationship management platform designed to help businesses streamline sales, marketing, and customer service processes. It provides tools for managing customer data, automating workflows, and enhancing collaboration across teams. With customizable dashboards, AI-powered insights, and seamless integrations, Salesforce enables organizations to improve customer engagement, boost sales efficiency, and deliver personalized experiences, driving growth and loyalty in a competitive market.

Pros

Highly customizable to fit various business needs

Robust integration capabilities with third-party applications

Comprehensive analytics and reporting tools

Strong customer support and community resources

Cloud-based platform allows for remote access

Cons

Can be expensive for small businesses

Complex user interface that may require training

Performance can be impacted with large data volumes

Visit Website

Key Features

💰Sales Cloud for sales automation and pipeline management

Comprehensive tools to manage sales pipelines and close deals faster.

🔄Automation of workflows and approvals

Automate routine tasks and approval processes to increase efficiency.

🧩Customizable dashboards and reports

Create customizable dashboards and reports for real-time insights.

🤝360-degree customer view

Gain a complete, unified view of customer data across all touchpoints.

📝AI-powered Einstein insights

Leverage AI to get intelligent recommendations and insights.

🌐 Integration with numerous apps via AppExchange

Easily integrate with other applications and services from the Salesforce ecosystem.

🔒Robust security and data privacy controls

Ensure data security with advanced security features and controls.

📱Mobile access and Salesforce Mobile App

Access and manage CRM data on the go with a mobile-friendly interface.

🔧Tailored customization with Lightning App Builder

Build and customize applications using the intuitive Lightning platform.

Plan & Price

Essentials

$25/user/month

Basic CRM features

Case Management

Lead & Contact Management

Professional

$75/user/month

All Essentials features

Sales Forecasting

Email Integration

Enterprise

$150/user/month

All Professional features

Advanced Automation

Customizable Reports & Dashboards

Alternatives

Platform	Description	Pricing
HubSpot CRM	An inbound marketing and sales platform offering email marketing, lead management, and automation tools.	Free plan available; paid plans start at $45/user/month
Zoho CRM	A comprehensive CRM solution that manages sales, marketing, and customer support with extensive automation capabilities.	Free for up to 3 users; paid plans start at $12/user/month
Microsoft Dynamics 365	A Microsoft product providing integrated customer relationship management and enterprise resource planning features.	Starts at $65/user/month (Professional), more for enterprise packages
Pipedrive	A sales-focused CRM with visual sales pipelines, automation, and deal tracking designed for small to medium-sized businesses.	Starts at $15/user/month
Freshsales	A user-friendly CRM with AI-driven insights, automation, and integrated communication channels.	Pricing starts at $29/user/month