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LiveChat is a customer service software that enables real-time communication between businesses and their customers.
Wrocław, Poland
LiveChat
2002
LiveChat is a robust customer service platform designed to streamline real-time communication between businesses and their customers. Boasting intuitive chat widgets, powerful analytics, and seamless integrations with popular tools like Shopify and WordPress, it helps companies boost engagement and satisfaction efficiently. Trusted by over 30,000 organizations worldwide, LiveChat transforms support into a proactive, personalized experience—making every interaction count and turning casual visitors into loyal advocates.
LiveChat is ideal for providing real-time customer support, enhancing engagement, and increasing sales through instant messaging on websites.
Basic chat features
Limited integrations
Customer support
Mobile app
Everything in Starter
Built-in analytics
Unlimited chat history
Automatic message
Everything in Chat
Team management
Agent scripting
Multiple team inboxes
Platform | Description | Pricing | Website |
---|---|---|---|
Intercom | Customer messaging platform with live chat, help desk, and automation features. | Starting at $39/month for the Essential plan. | |
Zendesk Chat | Live chat software offering customizable chat widgets and customer engagement tools. | Free plan available; paid plans start at $19/month per agent. | |
Freshdesk Messaging | Unified customer support platform with live chat, messaging, and ticketing. | Pricing starts at $15/month per agent, with a free trial available. | |
Tidio | Multichannel live chat and chatbot platform for website live support. | Free basic plan; paid plans start at $18/month per chat agent. | |
Olark | Simple live chat tool designed for small to medium-sized businesses. | Free plan; paid plans start at $17/month per user. |
Excellent multi-channel support with customizable widgets and user-friendly interface.
Terrible
Bad
Okay
Good
Amazing
Boosts sales and customer engagement effectively, though premium features require extra cost.
Terrible
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Okay
Good
Amazing
Reliable, feature-rich chat system perfect for remote and office teams.
Terrible
Bad
Okay
Good
Amazing
LiveChat is a user-friendly platform that makes customer support easy with real-time messaging, customizable chat boxes, and seamless integration. It’s a great tool for businesses wanting to connect personally with their customers and improve service effortlessly.
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