Zoho CRM is a cloud-based software that helps businesses manage customer relationships and streamline sales processes efficiently.
Chennai, India
Zoho Corporation
1996
Zoho CRM is a comprehensive customer relationship management platform designed to help businesses manage sales, marketing, and customer support efficiently. It offers features like lead and contact management, sales automation, analytics, and customizable workflows. With its intuitive interface and seamless integrations with other Zoho apps and third-party tools, Zoho CRM enables organizations to enhance customer engagement, streamline processes, and boost revenue growth across various industries.
Feature | Description |
|---|---|
💼 Lead and Contact Management | Manage leads, contacts, accounts, and deals efficiently in one place. |
🤝 Sales Pipeline Management | Visualize and track sales processes through customizable pipelines. |
📈 Sales Analytics and Reports | Gain insights with detailed analytics, reports, and dashboards. |
🤖 AI Predictions with Zia | Leverage AI-powered predictions and suggestions for smarter sales. |
🌐 Omnichannel Communication | Engage clients via email, phone, social media, and live chat integrated seamlessly. |
🚀 Automation and Workflow Rules | Automate routine tasks and set workflow rules to improve productivity. |
🔗 Integration with Other Apps | Connect with popular applications like Google Workspace, Mailchimp, and more. |
🔒 Advanced Security and Permissions | Ensure data security with role-based access, audits, and encryption. |
📱 Mobile CRM Access | Access CRM features on-the-go with mobile apps for Android and iOS. |
🌍 Multilingual and Multi-currency Support | Support for multiple languages and currencies for global operations. |
Lead Management
Contact & Account Management
Sales Automation
Everything in Free
Workflow Automation
Email Integration
Everything in Standard
Advanced Analytics
Multiple Pipelines
| Platform | Description | Pricing | Website |
|---|---|---|---|
| Salesforce Sales Cloud | A leading CRM platform offering extensive customization, integration, and automation features for sales and customer management. | Starts at $25/user/month | |
| HubSpot CRM | A popular inbound marketing and sales platform with a focus on user-friendly CRM tools to enhance customer engagement. | Free plan available; paid plans start at $45/month | |
| Microsoft Dynamics 365 | Microsoft's enterprise-grade CRM solution integrated seamlessly with the Microsoft Office ecosystem, designed for large organizations. | Starts at $65/user/month | |
| Pipedrive | A visual sales pipeline tool emphasizing ease of use and simplicity for small to medium-sized sales teams. | Starts at $15/user/month | |
| SugarCRM | An open-source CRM platform providing flexible customization options and robust features for diverse business needs. | Open source; pricing varies based on deployment and support |
| Category | Rating |
|---|---|
| Features | ⭐⭐⭐⭐☆ (4/5) |
| Ease of Use | ⭐⭐⭐⭐☆ (4/5) |
| Value for Money | ⭐⭐⭐⭐☆ (4/5) |
| Customer Support | ⭐⭐⭐⭐☆ (4/5) |
| Overall | ⭐⭐⭐⭐☆ (4/5) |
| Recommendation | ✅ Yes, especially for entrepreneurs and marketers |
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